My notebook: HP Pavilion x360 Convertible 15-cr0xxx Hardrive/SSD 1 Primary HDD Ba*, Model: Toshiba MQ04ABF100. Serial Number: 481PP213T Hard Drive/SSD Short DST check: failed Failure ID: U8DWL3-97TA85-GXGJ2J-60VM03
I received this message after the symptom test. I can still start my computer but I hope to get it fixed. Please explain to me 1) How do I know if I can fix my hard drive problem by either resetting it, or simply replacing a new physical hard drive?
2) If I can save my computer by resetting it, will it be necessary for me to delete all my previous files? Thank you
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