• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
HP Laptop 15-db0xxx
Microsoft Windows 10 (64-bit)

Hey guys, I got this HP Laptop 15-db0xxx about 2 years ago, and decided it's time to upgraded its RAM from 4 gb to 8 gb. Due to me not being a pro in this, I have no idea what type of Ram stick or anything I need to upgrade. I do know how to switch out the Ram stick from my laptop, and know that it is a DDR4, but when I look for one online, I get nothing useful. Can anyone help me with this problem? Thanks in advance, Alex.

3 REPLIES 3
HP Recommended

Hi, Alex:

 

What is the product number of your notebook?

 

Use this guide to find that information...please do not post the serial number.

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

HP Recommended

Hello, thanks for replying! My product number is 4BS28UA#ABA.

HP Recommended

You're very welcome.

 

The product number you posted indicates your notebook is a 15-db0011dx.   Specs at the link below.

 

HP Notebook - 15-db0011dx Product Specifications | HP® Customer Support

 

Since your notebook has the A6 processor, it has one memory slot, and the max the slot can take is an 8 GB memory chip.

 

So, in order to upgrade the memory to 8 GB, you will need to remove the 4 GB chip and replace it with an 8 GB chip.

 

Below is the link to the service manual.

 

Maintenance and Service Guide HP 15 Laptop PC

 

This would be a compatible 8 GB memory chip for your model notebook...

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial.com

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.