cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
LowMemory
New member
2 1 0 0
Message 1 of 4
214
Flag Post

How do I need to upgrade my 4gb laptop?

HP Recommended
HP Laptop 15-db0xxx
Microsoft Windows 10 (64-bit)

Hey guys, I got this HP Laptop 15-db0xxx about 2 years ago, and decided it's time to upgraded its RAM from 4 gb to 8 gb. Due to me not being a pro in this, I have no idea what type of Ram stick or anything I need to upgrade. I do know how to switch out the Ram stick from my laptop, and know that it is a DDR4, but when I look for one online, I get nothing useful. Can anyone help me with this problem? Thanks in advance, Alex.

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
141,400 64,964 22,065 33,984
Message 2 of 4
Flag Post
HP Recommended

Hi, Alex:

 

What is the product number of your notebook?

 

Use this guide to find that information...please do not post the serial number.

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Was this reply helpful? Yes No
LowMemory
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Hello, thanks for replying! My product number is 4BS28UA#ABA.

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
141,400 64,964 22,065 33,984
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

 

The product number you posted indicates your notebook is a 15-db0011dx.   Specs at the link below.

 

HP Notebook - 15-db0011dx Product Specifications | HP® Customer Support

 

Since your notebook has the A6 processor, it has one memory slot, and the max the slot can take is an 8 GB memory chip.

 

So, in order to upgrade the memory to 8 GB, you will need to remove the 4 GB chip and replace it with an 8 GB chip.

 

Below is the link to the service manual.

 

Maintenance and Service Guide HP 15 Laptop PC

 

This would be a compatible 8 GB memory chip for your model notebook...

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial.com

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation