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11-18-2021 09:48 AM
Product: HP Spectre x360 Convertible 15-ch0xx
Operating System: Microsoft Windows 10 (64-bit)
I replaced my battery with a non-HP battery, so I'm getting a black screen on start-up with the "Non-HP battery" message (obviously this isn't a surprise). There is nothing wrong with my laptop and the battery has been working just fine. I have no intention of purchasing a HP battery.
How do I disable this message?
2 REPLIES 2
11-18-2021 10:49 AM
Try / Consider
Update your Diagnostics software
Click / Open section "Diagnose PC Hardware Windows in Windows"
Download and install the latest Diagnostics
Partial Excerpt - at this writing:
HP PC Hardware Diagnostics Windows
The HP PC Hardware Diagnostics Windows tool offers driver checks and updates on select components while also providing the ability to test the hardware components of your computer, quickly diagnoses hardware failures, streamlines support calls to HP, and can help avoid returns of working hardware. Supports Windows 10 and 11 Operating Systems.
HP PC Hardware Diagnostics Windows v22.214.171.124
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