Hp ENVY x360 takes too long to start up

[KULDEEP07]

Dear Community, 

I have this HP envy convertible laptop Model: HP ENVY x360 15m-bp112dx. 

I brought it brand new and has intel core I7 processor (8th gen). I primarily use this laptop to for work. I remote connect to a server and  i dont have any app downloaded. I have few files saved in desktop but nothing large. Despite that, it takes several minutes for this laptop to start up...sometimes up to 5 minute. I am not sure why. I tried doing some online search and found a link below from hp forum:

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Very-slow-start-up-after-signing-in-New-HP-Spe...

However,  it didnt help much because one of the steps there was :

Once the taskmanager opens, at the processes tab, you have to scroll down to "service host: App Readiness" and select it.

Then right click and select "end task"

There was no 'service host: App Readiness' on the process tab. 

I start my morning waiting for my new laptop to load up like its a computer from the 90s. Please provide some feedback. 

Thanks, 

KD

[Dragon-Fur]

@KULDEEP07 

I can offer the following limited advice / discussion on the subject.

App Readiness is perhaps not having any effect on your general system boot times.  

Control Panel > icon view > Administrative Tools > Services

Definition of the App Readiness Service

Gets apps ready for use the first time a user signs in to this PC and when adding new apps.

The service is a "manual" start and is not automatically started at boot; there are no dependencies.

Consider

• Computer > Server > Computer > Server  Connect traffic

If the computer is booted directly to the remote Server, the boot and start traffic must traverse the whole distance between your computer, the Internet, the Server's network, the Service and back again.  Should it take five minutes?  Depends on the environment and the hardware (slow or fast computer cpu, slow or fast disk, slow or fast network (wired / wireless), slow or fast router (on your side).  Lots of reasons to be faster or slower.  Ask a colleague in the same area and using a home-to-work setup for his experience.

• An incorrectly managed service / program included Startup, that is, a program is included in Startup but has no need to be started during boot OR a program that is normally started during boot and is having "start up" issues.

1. Some programs just don't need to be started when the computer is booted.
2. Some programs / software cannot start correctly unless (or until) certain conditions are met.  For example, one or more programs may have to wait for other software / service(s) to start.  There might be a general lag due to traffic to acknowledge / start some programs - or there might be a problem in the "order of events".  For example, if the Security Software starts too soon, it might impact / prevent other programs from starting or cause delays on those programs.
3. Some software / programs do not easily handle service interruptions of any kind.  These software / programs should not be included in Start if that Start process is delayed / slowed down for any reason.
4. There may be a service / program / software that is not behaving as expected.   For example, you were hoping to clear the issue by ending the App Readiness task.  There may be a different service / program that is lagging, dropping, hanging during the boot / start process.  For example, the issue might be due to the manner in which the computer is connecting to the network, it might be a "bug" (unresolved issue for which no fix has been implemented), it might even be a server issue (depending on "where" in the boot / start process the issue occurs.)

• The computer might be exhibiting start issues due to File System errors.  If the computer is new, this is much less likely an issue.  Nonetheless, computers can "pick up" problems fairly quickly and much depends on the work and network environment.

Microsoft:  Use the System File Checker tool to repair missing or corrupted system files

Windows 10

DISM and sfc

Start cmd with admin

Run the DISM software first: DISM.exe /Online /Cleanup-image /Restorehealth

Log File:  C:\Windows\Logs\DISM\dism.log

Next

Run the sfc software: sfc /scannow

Log File: C:\Windows\Logs\CBS\CBS.log

• The computer may not have installed / updated all the necessary HP Updates or Windows Updates.

        The "fix" here is to update the HP and Windows software.

1. New or previously "uninstalled" HP Software may be installed manually from the computer's Software and Driver category in the Website Support pages.
2. The HP Support Assistant can be used (at least in a home network) to update installed HP software.
3. Windows Updates can be installed using the standard Windows Updates mechanism.  There are far fewer reasons to find and install Windows Updates manually - the latest Windows 10 is fairly robust.

• Login might be slow (not stated but perhaps an issue)

Too many icons on the Desktop (impacts traffic to situate / prepare the computer for use at login).  This is an "old" problem that would not normally be seen in "today's" more robust computers and networks.  Having said that, starting your login using a remote service / server might cause tiny delays that are more noticeable than would be the case using a local network.

• There might be a problem with one of the components (hardware).

If you like, run the hardware component tests.

Hardware Testing

HP Notebook PCs - Testing for Hardware Failures (Windows 10, 8)

• There might be a hint of what is happening in the Reliability Report.

Although this cool reporting tool has been around for quite a while, it might be overlooked because it is hiding in an unlikely spot in the Operating System.

Windows 7: Control Panel > set icon view > Action Center

OR

Windows 10: Control Panel > set icon view > Security and Maintenance >

Under Maintenance > Open the Drop Down Menu >> Click on View Reliability Report

Method to start the Reliability Report software using Command Prompt

Open Admin cmd prompt

Windows key + X + (then) A

Type the command, followed by the "Enter" key

perfmon /rel

Help / How-to / Information

How to use Windows 10’s Reliability Monitor to fix and fine-tune your PC

How to Troubleshoot Windows 10 with Reliability Monitor

Reliability Monitor is the Best Windows Troubleshooting Tool You Aren’t Using

Reference and Resources – Places to find (more) help and learn about your Device

Device Homepage

Drivers / Software and BIOS, Videos, Bulletins/Notices, How-to, Troubleshooting, Manuals, Product Information, more

HP ENVY x360 - 15m-bp112dx

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