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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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Microsoft Windows 11

laptop shows me this screen every time I start it. And by pressing Esc it turns off. I tried to reset the BIOS, unplug the CMOS battery, change the RAM and hard drive but nothing works.

 

I have already done mentioned steps 

1) Shutdown notebook

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

(5) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

 

All bios setting are good 

 

If anyone has any leads please let me kno

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