Hp victus 15 not booting up

[taymoortariq12]

I have been using an HP Victus 15 13420H for the past year till now. The day before yesterday by laptop crashed suddenly while I was playing a game. When I restarted it and unlocked my screen, everything just froze. I tried restarting it multiple time but every time I would unlock my PC it would just freeze and I couldn't do anything. At the fourth try it give me a blue screen and afterwards it went into quick machine recovery which failed. So I tried running some diagnostics and it showed me that the storage and the memory are fine. Afterwards I went to the command prompt and ran chkdsk command which initially started well but at the fourth stage it failed and my machine crashed again. Since then I haven't been able to recover it every time I try to boot it up it shows the BIOS has been corrupted then it attempts to repair the BIOS it tries to first rewrite the BIOS image which is successful but afterwards it shows that the BIOS is recovering and I have to wait but no matter how long I wait the screen just remains black nothing happens there no activity so eventually I have to turn it off. Can't understand what's the issue at all.

[Hawks_Eye · Accepted solution]

Hi @taymoortariq12 

Welcome to the HP Support Community! We're here to help you get back up and running.

That sounds incredibly stressful — especially when your system went from a simple freeze to repeated BIOS recovery loops. The way you’ve described it — crashing mid-game, then failing both Windows recovery and BIOS self-repair — points to either a corrupted BIOS firmware or a deeper fault in the system board that’s preventing the firmware from being rewritten correctly. 

Let’s try structured recovery steps before considering hardware service:

1. Perform an Embedded BIOS Recovery

Your Victus 15 supports a built-in BIOS recovery feature. Try this carefully:

Power the laptop completely off.

Press and hold the Windows key + B key (sometimes Windows key + V also works).

While holding them, press and hold the Power button for 2–3 seconds, then release the Power button but keep holding the keys for ~10–15 seconds.

You should hear beeps or see the screen light up with a BIOS recovery prompt.

If prompted, follow on-screen steps to reload the BIOS.

Reference: HP BIOS Recovery (Windows 10, 11)

2. Try USB BIOS Recovery

If the embedded recovery keeps stalling:

On another PC, download the latest BIOS for your exact model from HP Software & Drivers.

Run the installer, but choose “Create Recovery USB” instead of updating the BIOS directly.

Insert that USB stick into your Victus.

Boot with Windows + B (or V) held down, and it should pick up the BIOS image from the USB.

3. Rule Out Power/CMOS Issues

Disconnect power and hold the power button for 30 seconds to discharge.

If accessible, reseat the battery and RAM sticks.

Plug back in and retry recovery.

4. If recovery still fails

If both embedded and USB BIOS recovery stall at the “recovering BIOS” stage, that usually means the firmware chip on the motherboard isn’t accepting the rewrite fully. At that point, the only resolution is usually system board service (replacement of the BIOS chip or the entire board).

Given what you’ve tried already, it’s clear you’ve been very thorough. If recovery doesn’t take, the safest next step is to contact HP repair so the system board can be evaluated.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye