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Cynthia221
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I need a case number I have tried the instructions in the article not working

HP Recommended
Example:HP Photosmart C4580 Series
macOS 10.15 Catalina

 I need a case number to talk with a person in support. Have tried everything else nothing has worked

 

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erico
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HP Recommended

Hi @Cynthia221 

You won't be able to get a case number from within the HP Forum. 

 

You will need to contact HP directly.

 

Here is a hyperlink to the product support portal for your printer.  Look on the top bright blue line and click on Contact Support

https://support.hp.com/us-en/product/hp-photosmart-c4500-all-in-one-printer-series/3575173/model/357...

 

Contact Supoport

https://support.hp.com/hp-pps-services/hub/navigation?h_client=s-a-r11839-1&h_product=3575174&h_lang...

 




I am not an HP Employee. I volunteer my time and offer my knowledge to support fellow users. The only reason I am here is to assist others to try to resolve their products issues.
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