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I need a case number I have tried the instructions in the article not working

HP Recommended
Example:HP Photosmart C4580 Series
macOS 10.15 Catalina

 I need a case number to talk with a person in support. Have tried everything else nothing has worked


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HP Recommended

Hi @Cynthia221 

You won't be able to get a case number from within the HP Forum. 


You will need to contact HP directly.


Here is a hyperlink to the product support portal for your printer.  Look on the top bright blue line and click on Contact Support


Contact Supoport


I am not an HP Employee. I volunteer my time and offer my knowledge to support fellow users. The only reason I am here is to assist others to try to resolve their products issues.
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