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erm-123
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I want to recover the bios system password. I can't inter inter into the program it is locked.

HP Recommended
HP probook 4440s
Microsoft Windows 7 (64-bit)

I was trying to boot my pc and I mistakenly changed the adminstrative password. And the system is locked. Every time I start up it always show me the bios password that doesn't function.

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WAWood
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Message 2 of 2
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HP Recommended

@erm-123 

Passwords simply can NOT be recovered; instead, they have to be reset.

We are not permitted to assist in resetting passwords because HP considers that a violation of customer privacy. HP can assist in resetting passwords but if your original warranty has expired, they will charge you for the assistance.
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For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. For more information, read this HP thread: https://support.hp.com/us-en/document/c06368824.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- we can not assist in that in any way.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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