• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎06-27-2020 12:15 AM

HP Recommended
Product: ProBook 440 G7
Operating System: Microsoft Windows 10 (64-bit)

20200627_095134.jpg

Same problem ... not resolved:

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/i-cannot-access-my-pc-bios-while-am-entering-...

2 REPLIES 2

‎06-27-2020 08:57 AM

HP Recommended

@Marie974 

And -- the reply is the same as the post you already cited -- as we are not permitted to provide any assistance in resetting or bypassing passwords.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎06-27-2020 09:55 AM

HP Recommended

Hi, @Marie974 ! 🙂

 

As @WAWood has already said, it's not permitted to provide assistance in resetting or bypassing passwords or any security measures.

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.