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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Laptop boot late

Create an account on the HP Community to personalize your profile and ask a question
10-17-2017 01:39 AM
So, you still experience the issue with this PC ? Video taken after you followed all suggestions posted so far ?
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
10-17-2017 01:54 AM
This is another model of the laptop, but with the difference that it is a touch-sensitive model Today's video is due to the late rise of the black screen and then displays the logo of the HP It's a late problem to watch a video on the black screen after you hit the power button I applied all the previous laptop settings, but did not change
10-17-2017 02:07 AM
Hi,
Fast Boot is not enabled on the latest video, but still should not make a difference.
It's great that you are posting so many details - very few people do it and it's much appreciated.
I am doing some internal research which may take a while. Please, be patient and I (or someone else) will post again once I have news. Thank you for your understanding.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
10-18-2017 12:33 PM - edited 10-18-2017 12:34 PM
Hi @irmacfa
Thank you for coming back.
I have got in touch with the appropriate people but I still have no news. I can't promise anything (no ETA) but I haven't forgotten you. If/When I have news I will post or someone else will directly comment. Please, be patient.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
10-20-2017 10:54 AM
I used these two links in this regard but it did not go away again
https://h30434.www3.hp.com/t5/Business-Notebooks/Slow-start-up-on-Elitebook-840-G1/td-p/5079190
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