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‎09-25-2023 05:44 AM

HP Recommended
Product: HP Pavilion Notebook - 15-ab032tx
Operating System: Microsoft Windows 10 (64-bit)

I was using my laptop on power supply through charger because my battery is not working. it suddenly got switched off and not turning on. and it is not showing charging light not any blinking also. i have tried other charger also but it is not working. i also tried by pressing window and B keys simultaneously along with power key but nothing is working. please help me with this.

Category:
1 REPLY 1

‎09-30-2023 01:15 PM

HP Recommended

@sumit1191

 

Welcome to the HP support community.

 

I understand that your notebook is not tunring on, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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