Laptop starts but screen is dim for Windows 7

[ET-HP-G60]

Help! My HP G60 laptop can start but screen remains dim.  I followed the troubleshooting video https://www.youtube.com/watch?v=xONrIMx6MTw but couldn't access to the BIOs screen.  What can I do next? The BIOs driver has been updated to what it is available on HP support site.

Also, I tried to update the Driver-Graphics on HP Support site.  It showed me that the version of driver on my laptop is "newer" than the one is available on HP's site.  Anything I shall do about it?

Thanks in advance.

[visruth]

Hi,


So you're not able to get into BIOS setup because it is dim when you enter BIOS setup?


Regards

Visruth

[ET-HP-G60]

Hi Visuth, the laptop screen works while connecting to an external monitor.  When following HP's video to the step 3 for checking BIOs, it didn't briing up anything. 

[visruth]

Then it is a display panel issue.

You could try disconnecting and reconnecting the display connector and see if issue improves

Ihttps://h20574.www2.hp.com/results.htm?SID=3768345&MEID=94EFB51F-4133-4712-BEBC-6589065607B3

Otherwise replacement of panel is warranted.

[ET-HP-G60]

Where can I find the display connector?  I played the video for "Display Panel" from the link you sent but don't know which part will need to disconnect and reconnect.  Thanks.

[visruth]

See the manual: http://web.archive.org/web/20100402015646/http://h10032.www1.hp.com/ctg/Manual/c01602064.pdf

Do it only if you're good at disassembly. Otherwise get help from certified technician

[ET-HP-G60]

My piece is no longer under warranty and it seemed pretty complex to take the display apart.  Do you recommend anyone in Chandler, AZ area?  Thanks. 

[visruth]

Unfortunately I've no knowledge about that.

See this:
https://www.yelp.com/biz/rad-computers-tempe

[ET-HP-G60]

Visruth, thank you for your information.  I will take sometime to study the links you sent and contact you again if needed.

[visruth]

You're very welcome.

Sure.