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‎03-07-2019 05:11 PM

HP Recommended
Product: HP ProBook 470 G4 Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

my laptop got stolen a few weeks ago. I am wondering is there any way to report it stolen on the HP website, to prevent the thief of getting any sort of offical help with it.

 

Also I had a care pack installed on it, which would kick in in march 2019, is there any way to transfer it to my new laptop which is HP Probook 470 G5?

 

Thanks for the help,

 

Tim.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-07-2019 05:50 PM

HP Recommended

@TIMOTEJ

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.

View solution in original post

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1 REPLY 1

‎03-07-2019 05:50 PM

HP Recommended

@TIMOTEJ

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.
Was this reply helpful? Yes No
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