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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
HP EliteBook 820 G2 Base Model Notebook PC
Microsoft Windows 10 (64-bit)

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Hello,

I have an issue with my laptop not booting up. The Wirelss light and Hard Drive light is amber.
Before this happened, I disassembled my laptop to fix a cooler fan failure. After reassembling it, the laptop turned on. However, when I tried to access the BIOS, I realized I had forgotten to secure the battery, which then fell out. Since then, the laptop hasn’t turned on properly. If I try to take the battery out, the Battery light is blinking amber. If I try to take out the AC charger, those two amber lights stay.
Does anyone have any solutions?

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