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‎06-24-2024 05:09 AM - last edited on ‎06-24-2024 04:27 PM by Retired

HP Recommended

IMG_20240624_115650.jpg

mój laptop to HP probook 640 g1 z Windows 10.  Dzisiaj rano po włączeniu laptopa wyskoczyło mi to okienko, starałam się wybrać kazdą opcje z main menu i każda akcja rownała się z zdjęciem udostępnionym wyżej. Laptop wcześniej działał bez problemu nawet przy graniu. Od wcześniejszego użytkowania minęło ok. 10h . Co mam zrobić???

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2 REPLIES 2

‎06-24-2024 06:16 AM

HP Recommended

You need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure.

 

c04823617.pdf (hp.com)

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

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‎06-24-2024 04:27 PM

HP Recommended

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
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