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- HP Community
- Notebooks
- Notebook Boot and Lockup
- M.2 drive not found during Win 10 installation
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02-20-2021 11:11 PM
Hello,
First time poster.
I have a HP Probook 450 G8 that will not find a bootable drive to install Windows 10. It does however install Ubuntu 20.04. I am using a USB drive, tried multiple types, to install windows. Any help is appreciated.
Best,
02-21-2021 07:11 AM
Hi:
Here's what you need to do to reinstall W10 on your notebook...
See the info at the link below.
The link they direct you to the HP support site doesn't work.
Here is the link to the driver you need...
This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.
18.0.1.1138
https://ftp.hp.com/pub/softpaq/sp108501-109000/sp109000.exe
There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to
When I ran through the steps, I don't get an Extract to option when I right click on the file.
So, if you have the same issue, download and install the free 7-zip file utility from the link below.
The 2nd file at the top of the page is for 64 bit.
Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp109000), and copy that folder to your USB flash drive, and continue with the instructions.
02-21-2021 10:39 PM
That did not work. I formatted the USB to NTFS > installed media creation tool (Windows) on USB > downloaded driver for my model > used 7ZIP to extract exe, after being downloaded to my main drive, to the bootable USB > attempted to boot = still no drives recognized.
Pop!_OS is running fine though
02-22-2021 06:51 AM
Sorry that didn't work.
It worked for all of these forum members that have notebook's with the 11th gen core processors, so unfortunately, I don't have any other suggestions for you to try.
02-23-2021 09:00 AM
Hello
boot from Windows 10 installation USB key.
when you arrive at "install" winodws , pres shift+F10 to open a CMD promtp
then type
DiSKPART
lis dis (it must shows two disks: the internal NMVE SSD as disk 0 and the USB Key as Disk 1)
if you see two disk as I wrote above, then
sel dis 0
clean
exit
then continue with Windows 10 installation.
NVME drivers is already include in Windows 10. which version are you trying to install ? older OS supported is 1903
bye
02-23-2021 05:22 PM
Hi, @uhohevo
See this discussion...the driver I had posted originally did not work for this person, but the one I attached in the reply marked as 'solved' did.
I pulled the driver file out of the IRST driver file for the HP Elitebook 850 G8, which has a newer version of the driver on the support page than the 450 G8 has.
Solved: Re: HP Laptop 15S-FQ2010NP - No Drivers - HP Support Community - 7987228