cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Njinjie
New member
1 0 0 0
Message 1 of 2
226
Flag Post

My HP is Stucked on ESC ...Pause sartup

HP Recommended
HP 635
Microsoft Windows 10 (64-bit)

16269294280551680009036.jpg

Please Help me Guys Im Really suffering with this I can't even do my school work

1 REPLY 1
itsmyname
Level 9
5,033 4,948 234 652
Message 2 of 2
Flag Post
HP Recommended

What happens when you press the "ESC" key (top-left corner of your keyboard) ?

 

Do you get choices like "Enter BIOS SETUP" or "Select Boot Device" ?

 

It is possible that your computer's disk-drive has "died", and the motherboard cannot load Windows from that disk-drive, and it is asking if you can supply some other media (USB memory stick? CD? DVD?) that contains an operating system.

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation