09-16-2019 02:23 PM
After a windows update last night, my laptop wont boot at all. I push the start button, it lights, and then begin to blink. That's all. Only black screen, no sound.
Tried to push esc, f2, f8, f10, f12... at startup but nothing.
Any idea ?
09-18-2019 05:04 PM
Please start with a Power Reset. Link: https://support.hp.com/in-en/document/c01684768
If the issue persists, try a BIOS Recovery. Please follow the instructions in this Link: https://support.hp.com/si-en/document/c02693833
Keep me posted how it goes
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee
09-21-2019 05:36 AM - edited 09-21-2019 05:38 AM
I tried Power Reset, BIOS Recovery (and CMOS), without and with USB.
Nothing worked. Black screen, no sound, fan seems off and power button keeps bleeking slowly.
Any other idea ?
09-21-2019 11:52 AM