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‎06-01-2022 12:08 AM - last edited on ‎06-01-2022 08:58 AM by Retired

HP Recommended
Operating System: Chrome OS

I was working on my chrome book & it suddenly shut off. I hooked it up to the power cord. Now the red light is solid & it still will not power on. Do I need to let it charge until the light turns green or what? 

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2 REPLIES 2

‎06-04-2022 02:00 PM

HP Recommended

Hi @JJandrain 

 

Welcome to the HP Support Community.

 

I'd like to help! 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted. 

 

 

NIRVANA_95
I am an HP Employee
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‎06-07-2022 06:16 AM

HP Recommended

Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

Please get back to us so that we can assist you further. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
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