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‎06-06-2018 02:05 PM

HP Recommended
Product: X7S47UA
Operating System: Microsoft Windows 10 (64-bit)
After I tried numerous times to reset my pc, I decided to restart it. Then, the hp logo appeared on my screen but it kept going in and out. I could not get behind the hp logo screen. I decided to close my computer. Now, it will not turn on and the caps lock is blinking. Please help!!!!
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-06-2018 06:21 PM

HP Recommended

@Popular4,

 

Please go through the below document and perform Hard Reset :

https://support.hp.com/us-en/document/c04718479

 

Can you match the sequence of 'blinks' to those shown in the table below.

 

Capture.PNG

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-06-2018 06:21 PM

HP Recommended

@Popular4,

 

Please go through the below document and perform Hard Reset :

https://support.hp.com/us-en/document/c04718479

 

Can you match the sequence of 'blinks' to those shown in the table below.

 

Capture.PNG

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

Was this reply helpful? Yes No
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