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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Notebook doesn't see SSD

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11-02-2021 01:41 PM
HDD is dead. Installed 240 GB 2.5 "SATA drive Kingston A400 [SA400S37 / 240G]. Notebook doesn't see ssd. Also doesn't see bootable usb stick windows 10 and bootable CD in windows 10.
chief problem - I can't change boot priority to Legacy. Routine actions don't help.
I know about bios only - 1.24.0.0 F.52
If you know the solution, please answer.
or this qwestions:
Model HP 15-BW647ur allows installing SSD?
new installation or upgrade BIOS - could it help me - where i can download right file?
11-02-2021 02:27 PM
You have a serious problem!
You want to change BIOS settings (UEFI/Legacy) and don't know to find updates!
https://support.hp.com/ee-en/drivers/selfservice/hp-15-bw000-laptop-pc/15551418/model/20075966
You can replace the HDD with an SSD. But I don't know if the Kingston is compatible.
Is your USB-stick FAT32 or NTFS formatted?
So download the updated (!) Media Creation Tool and prepare that USB-Stick for a different computer.
https://www.microsoft.com/de-de/software-download/windows10
Select (F9) the USB and run the installation
11-02-2021 03:45 PM
Hi,
If you turn off the PC by holding power button
Insert bootable USB drive
turn on PC and continuously keep pressing ESC until startup menu appears
press F9 to enter boot menu
what do you see in boot menu?
You created the USB drive with Microsoft media creation tool?
Try using a different USB port.
Let us know,
David
11-03-2021 01:53 AM
Thank you for the answer
"https://support.hp.com/ee-en/drivers/selfservice/hp-15-bw000-laptop-pc/15551418/model/20075966 - We were unable to find drivers for your product. " - no update for my model?
Can I use bios another model notebooke?
11-04-2021 03:28 AM
Ok,
The PC is not seeing the bootable pendrive.
First, I would try in different USB ports and see if the PC sees the USB drive. (same F9 procedure)
I would try turning off fast boot and clear the secure boot Keys in BIOS.
I would try creating a different USB drive (another USB Drive) with Windows on it.
Let me know,
David
11-05-2021 02:09 AM
"The PC is not seeing the bootable pendrive" - The PC is not seeing the bootable pendrive, the bootable CD and HARD disk.
First, I would try in different USB ports and see if the PC sees the USB drive. (same F9 procedure) - I tried, many times. (USB ports is work - it exactly)
"I would try turning off fast boot and clear the secure boot Keys in BIOS" - this is the main problem. Notebook does not allow changing secure boot - for example https://fossbytes.com/enable-disable-secure-boot-windows-8-10/ -It does not help
the Notebooke does not allow saving changes