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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Notebook doesn't see SSD

Create an account on the HP Community to personalize your profile and ask a question
11-10-2021 09:34 AM
In the picture the Windows Boot Manager is selected. So that has to fail!
Did you prepare a USB-Stick for a UEFI-Setup? Is your USB-Stick FAT32 formatted?
When you download the "Media Creation Tool" and run the procedure you have to prepare the stick for a different computer because you need the boot files for a UEFI-machine
Is there an efi-folder and a bootmgr.efi on the stick?
11-25-2021 09:20 AM
It should look like this:
And in the EFI-Folder you find 2 Folders: boot and microsoft
Go and download a new "Media Creation Tool"
You need a USB-Stick 8 GB or more
When you run setup make sure that you select for a different computer
Good Luck
when ready come back
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