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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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‎12-17-2022 08:09 AM

HP Recommended

i download this software but i don't have any voice fan or test fan

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‎12-17-2022 04:36 PM

HP Recommended

Hello @Jerryfish97 

 

Try the HP Diagnostics UEFI variant (outside of Windows) ...

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Component test <Fan>

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

 

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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‎12-27-2022 01:19 AM

HP Recommended

sorry for late, happy xmas and new year, i try to download the software, run it on windows and uefi but i do not have any test fan.. i don't know why.. by yhe way thx a lot, for all. probably this is a problem can't will be solved. 🙂

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‎12-27-2022 05:24 AM

HP Recommended

Hello @Jerryfish97 

 

Do you have valid HP warranty ?

 

Check HP warranty status:

HP support

 

You need to provide the serial number of your notebook here:

Check your warranty or service status

 

To find serial number follow:

Find product and serial numbers for HP PCs, printers, and accessories

 

Don't post serial number here in the community !

 

If status (date) is wrong:

--->>> HP PCs, printers - Dispute a warranty status

 

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