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Locked

‎09-03-2024 05:26 PM

HP Recommended
Product: HP ProBook 640 G1 Notebook PC

Hello!!

I seem to be locked out of my bios administrator settings and it requires a password I can't remember 

The bios battery is barricaded and I can't remove it. 

What do I do?

Any help with this issue will be appreciated 

Thanks!!

Category:
1 REPLY 1

‎09-04-2024 12:03 AM

HP Recommended

Hello @Frankie_114 ,

 

welcome to the HP Poly community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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