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‎02-05-2021 04:00 PM

HP Recommended
Product: Pavilion DV-9500
Operating System: Microsoft Windows 10 (64-bit)

Hello!

 

I have been trying to get an old HP Pavilion Entertainment PC DV-9500 Intel (Product number RL653AV) up and running again, and I was successful until it came time to update the BIOS. HP removed drivers and bios files for this laptop, so when searching for a BIOS on the internet I found this post. I updated the computer and all seemed to go well. The updater program shut down the computer, and when it rebooted again It beeped 4 times, then 3 times after that then it kept beeping for 3 times. This happens on every boot.I first tried basic things like removing the hard drive and using different RAM with no success.

 

Is there a way to flash a bios on this machine without an operating system and in this state? I found a YouTube comment that suggested opening the bios updater exe in 7-zip and taking the bios file out and putting it on a USB and holding windows and b on boot. It seemed to do the same thing but with an additional beep at the start, but after 20 minutes nothing happened.

 

Is there anything I can do?

Thank you

3 REPLIES 3

‎02-08-2021 01:28 PM

HP Recommended

 

HI@Mighty_, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

 

HP Consumer Notebook PCs - Updating the BIOS

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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‎02-10-2021 06:30 PM

HP Recommended

I tried, I believe those instructions are too new for this computer.

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‎02-11-2021 09:36 AM

HP Recommended

 HI@Mighty_, Welcome to the HP Support Community!

 

We have done the basic troubleshooting as per the document and the notebook needs to checked taking remote access so that get to know it's a hardware or software issue.

 

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

Was this reply helpful? Yes No
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