Jamesentwistle Top Student
Top Student
2 1 1 0
Message 1 of 3
389
Flag Post
HP Recommended

Solved!

Pavilion dm1 wont turn on

Pavilion dm1
Microsoft Windows 7 (64-bit)
Hi. My pavilion dm1 has stopped turning on. When the battery is in and it is plug in, nothing happens and no lights. I tried the holding power button trick. Didnt work. When the battery is removed and it is plugged into the mains the led is lit up solid blue but nothing happens. Be great if someone can point me in right direction.
2 REPLIES 2
HP Support Agent
HP Support Agent
433 430 36 60
Message 2 of 3
350
Flag Post
HP Recommended

Solved!

Pavilion dm1 wont turn on

@Jamesentwistle, Welcome to HP Support Forum.

 

As I understand, your computer is not turning on and there is a solid blue light next to the AC Adapter.

 

Now if you are not able to see any other activity apart from the light next to the AC Adapter, then the problem is with the Motherboard. To fix this issue, you will have to get your computer serviced. Contact the HP Phone support for further assistance. Link: Contact HP

 

I hope this helps.

 

Regards

MathewT

MathewT
I am an HP Employee 

Reply
0 Kudos
Jamesentwistle Top Student
Top Student
2 1 1 0
Message 3 of 3
347
Flag Post
HP Recommended

Solved!

Pavilion dm1 wont turn on

Thanks Mathew. I thought as much.
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation