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ICrane Honor Student
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Pavilion laptop won't go to sleep while charging.

HP Pavilion Gaming Laptop 15-dk0xxx
Microsoft Windows 10 (64-bit)

Hello,
My Pavilion laptop won't go to sleep while charging. No matter if I close the lid or press the power button (for sleep), the laptop just turns the display black but doesn't go to sleep, the fans start spinning a bit louder and it just gets stuck in that process. 
I hope my explanation is clear enough. 
Thanks!

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Pavilion laptop won't go to sleep while charging.

Check the power configuration options.

 

Your notebook may be set to not sleep while external power is connected.

 

Take a read of the following article which will explain the differences in the settings

https://www.howtogeek.com/240840/should-you-use-the-balanced-power-saver-or-high-performance-power-p...




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ICrane Honor Student
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Pavilion laptop won't go to sleep while charging.

Hi, Erico, thanks for your reply.  I've checked my power settings, and everything is on default e.g. when closing the lid--sleep, when pressing the power button--sleep.  I don't know if there are any additional power options or something. 🤔

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Pavilion laptop won't go to sleep while charging.

When in power options, check the advanced settings.

 

Do you have the most recent BIOS update installed? It sounds like a firmware issue.




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ICrane Honor Student
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Pavilion laptop won't go to sleep while charging.

Updating the BIOS fixed the issue.

Thank you very much, Erico.

Cheers! 

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Pavilion laptop won't go to sleep while charging.

Hi @ICrane ,

I am happy to have been able to assist you in resolving the issue.

 




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