• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-05-2023 09:42 AM

HP Recommended
Product: HP Pavilion x360 - 14-dh1026ne
Operating System: Microsoft Windows 11

Hello!

I dont know if this is the right place.

recently i was using my laptop when i was presented with a black screen. at first the keyboard light was working, but after a force reboot it stopped. i can hear the fan moving and the cpu heating up when i power on my laptop, but the screen and keyboard are unresponsive. i cant see anything. i connected to a monitor via hdmi and i still didnt see anything.

ANY HELP IS GREATLY APPRECIATED!! ❤️

1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.