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Featured blog article:

‎11-06-2026 10:00 AM

HP Recommended

Update my card to pay

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3 REPLIES 3

‎11-06-2026 06:58 PM

HP Recommended

Hi @Daniela72,

Payment details must only be changed in your own account, never posted here. To update your card, sign in to your HP account (or the HP app) > your subscription > Billing/Payment.

If you can't change it there, I've notified the moderators so an HP specialist/technical agent can contact you directly and help you efficiently. Please check your private messages (envelope icon at the top right) and don't post personal data (serial number, email, phone, address or card details) publicly. You can also reach HP here: https://support.hp.com/contact-hp

I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
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Please keep the conversation in the thread and never post personal data (serial number, email, phone or address).

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‎11-08-2026 02:57 AM

HP Recommended

Hi @Daniela72 
 
Welcome to the HP Support Community!

Thanks for reaching out!

 

I understand you would like to update your card/payment method for your HP Instant Ink account.

 

Kindly sign in to your HP Instant Ink account, go to the Billing/Payment section, and update your payment method with the new card details.

For detailed instructions, kindly refer to this document: HP Instant Ink: Account needs attention or Update payment method
 

Once updated, kindly check your account to ensure the new payment method is saved successfully.

 

I hope this helps. 


 

I'm an HP Employee.


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‎11-08-2026 06:28 AM

HP Recommended

@Deep_World thank you

I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
Did this reply help? Click the "Yes" button below to say thanks.
Did it solve your problem? Please click "Accept as Solution" so others with the same issue can find it.
Please keep the conversation in the thread and never post personal data (serial number, email, phone or address).

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