Power 15 G8 hp suddenly shuts down and won't turn on. Turned off the light near the adapter socket!

[aerostrato]

While I was on my notebook, it suddenly turned off.

There was no way to turn it back on, and the light near the adapter socket was off even though the adapter was plugged in.

This was the first time I had experienced this problem.

After a Web search, I found an article that suggested several methods to solve the problem.

I solved it after a hard reset.

I wonder why it happened and will happen again?

[Seyfe45]

How did you solve it, I have the same question please.

[aerostrato · Accepted solution]

I did like in this article:

https://support.hp.com/us-en/document/ish_1997208-1551050-16