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HP Recommended
Hp pavilion x360 convertible.

My hp pavilion is stuck in this loop and has been for awhile now. I have tried alot of things to fix it and it nothing is working. It starts up and then says sorry it cannot startup we will restart for you and then goes into the repair loop and I have tried many ways to get past it and it will not u get past it. And I cannot contact support for some reason and it is sort of frustrating. 

2 REPLIES 2
HP Recommended

Hi,

Can you try performing diagnostics at boot, it could be a problem with the Hard Drive

Turn off the PC by holding the power button until complete shutdown.

Turn on the PC and repeatedly press ESC until the startup menu appears.

Press F2 to enter diagnostics.

Try performing the fast system test or Hard Disk test and see if there are any failure ids.

 

Let me know,

David

HP Recommended

@Moneykicker3315 

In my experience, this is a file system failure, not a failing drive -- as the second generates very different error messages.

 

his message means that Windows has become corrupted -- so much so, that it can no longer boot. MS puts up this message to tell you that Windows will repair itself -- but in my experience of having seen this dozens of times over the years, it has NEVER been able to make those repairs. So it keeps rebooting and redisplaying this again and again -- until you get disgusted and turn off the PC!

This problem is nearly impossible to fix -- from the standpoint of making repairs and leaving your stuff intact. Some steps for trying this are listed below, but they are very hard to do and if they do not work, you are faced with doing a complete Windows reinstallation to get your PC back working again.

And if that is the case, you need to come back here and tell us what failed so we can provide instructions for things you can to do retrieve some data from your drive before you do a complete reinstallation.
----------

First thing you need to do is see if you can restart in Safe mode -- by doing these steps: https://www.tenforums.com/tutorials/2304-boot-into-safe-mode-windows-10-a.html

If you don't know how to start using Advanced Startup Options, then read this: https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html

Then, follow these steps to reset Windows Update: https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html

If these work, when you finally reboot, you should then be able to login to a working Windows desktop.

If these don't work, you would have to resort to reinstalling Windows from scratch.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.