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Locked

‎12-19-2025 12:24 AM

HP Recommended
Request for BIOS Unlock - HP Laptop 15-dw1540nia (Product: 7L8L9EA)
Issue Description:
My laptop is currently stuck in a BIOS Recovery (500) loop. I have already attempted to resolve this using a manual BIOS recovery USB and the Windows + B / Windows + V key combinations, but the recovery fails to finalize because the system prompts for a BIOS Administrator Password.
The Problem:
While attempting to clear the password in the BIOS settings, the system appears to have entered a "System Locked" state. After entering the password incorrectly three times, the screen displays "System Locked" but no system-disabled code is provided.
Steps Already Taken:
  1. Performed a hard reset and power drain (30+ seconds).
  2. Attempted BIOS Recovery via USB (multiple versions).
  3. Attempted CMOS reset via Windows + V.
1 REPLY 1

‎12-19-2025 01:06 AM

HP Recommended

Hello @Mtema ,

 

Welcome to the HP community.

 

A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed with the below explanation:

 

Unfortunately, you will need to contact an HP agent for problems with BIOS passwords.

Here is HP's official policy regarding BIOS passwords:

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

 

Best regards

 

Steffen Baier

------------------------------------------------
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