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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Screen not showing after power on and caps lock button blink...

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10-01-2019 09:47 AM
I was using Windows and Linux both as an operating system. Last time when I worked on laptop, I was using Linux. Today when I opened the laptop, screen is not showing and only caps lock button is blinking faster ( once every second). I tried using key press method by pressing windows button and B button, but that's not working.
10-03-2019 10:06 AM
This seems to be a Hardware problem. Please contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
Thank you
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KrazyToad
I Am An HP Employee
10-04-2019 06:28 AM
Hii.... yesterday, after various attempts of using press key option, laptop started. I updated the BIOS and also updated the window. It worked fine for full day. I shut down various times and whenever I on it, laptop was working fine without any problem. But today I opened it and now same problem is there. Again caps lock is blinking and press key method is not working. Is it really a hardware problem? Is mother board not working properly? Please help me, as I know mother boards are costly and it'll be huge loss for me.
10-04-2019 03:27 PM
If the issue persists after you have updated the BIOS, then you need to send the Notebook for repair because it would be a Hardware issue
Thank you
KrazyToad
I Am An HP Employee