• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-29-2021 04:33 AM

HP Recommended
Product: Hp 14s-dr2017tu
Operating System: Microsoft Windows 10 (64-bit)

I have two issues with my new laptop hp14s-dr2016tu.while adding my **bleep** to the mail it's showing an error code .  And  while updating hp bios update the screen had freezed by showing intializing for an max time about hours and drained my whole charging of system

1 person had the same question
1 REPLY 1

‎06-01-2021 09:48 AM

HP Recommended

@SaiPrakash

 


Welcome to HP Support Community


I would like to help

 

Please try a BIOS Rollback https://support.hp.com/in-en/document/c02693833


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.