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SaiPrakash
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Message 1 of 2
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Showing Hp bios update intializing on screen and freezed

HP Recommended
Hp 14s-dr2017tu
Microsoft Windows 10 (64-bit)

I have two issues with my new laptop hp14s-dr2016tu.while adding my **bleep** to the mail it's showing an error code .  And  while updating hp bios update the screen had freezed by showing intializing for an max time about hours and drained my whole charging of system

1 REPLY 1
KrazyToad
Retired
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Message 2 of 2
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HP Recommended

@SaiPrakash

 


Welcome to HP Support Community


I would like to help

 

Please try a BIOS Rollback https://support.hp.com/in-en/document/c02693833


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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