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‎03-24-2020 08:44 AM

HP Recommended
Product: Spectre 13-4118na

When I try to power on the Spectre, the LED by the power socket flashes white 3 times.

 

The only references to 3 flashes online suggests a RAM issue, but I don't believe the RAM is removable on this model. Is this correct? If it does refer to a RAM issue is there any solution? Is it correct that the 3 flashes refers to a problem with RAM?

 

Thanks.

1 REPLY 1

‎03-26-2020 09:49 AM

HP Recommended

@HolmPC

 

Welcome to HP Community

 

I have gone through your Post and would like to help
 

Yes the RAM and other parts are not customer removable parts. Since the Notebook is not booting up, please contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

 

KrazyToad
I Am An HP Employee

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