cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Taiwada
New member
2 1 0 0
Message 1 of 3
306
Flag Post

Spectre Pro 13 RTC missing???

HP Recommended
Spectre pro 13 W2K29VA#aba
Microsoft Windows 10 (64-bit)

Hi All. Looks like I need to replace my RTC battery,  I have used this computer for 4 years and without a battery (or connector to attach it to? Is this correct? (Bottom of the photo is the pads for the connector... with no connector there?

 

Please help. Love the computer, but it now gives me a 502 cmos error.

 

Can i just solder the connector and add battery there? 

 

RTC Connection missing.png 

2 REPLIES 2
banhien
Level 20
Level 20
98,795 37,837 12,830 27,079
Message 2 of 3
Flag Post
HP Recommended

@Taiwada 

 

Many modern machines now do not use RTC (or CMOS) battery. Including yours.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
1 person found this reply helpful
Was this reply helpful? Yes No
Taiwada
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Funny, I called the cust service line [content removed] and told them my issue and model of computer. He replied “every computer has a RTC battery. 

when looking at tear down video on YouTube for my make and model (https://youtu.be/SvkDsHw4uiM) it clearly shows a RTC. 

ok? So do I have one?  
Does  the bios chip need power? or resetting? 

 

Now the hard drive is getting an issue, can not get into recovery. (Hard disk (3F0) error. Long DST failure...

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation