cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
2 1 0 0
Message 1 of 4
140
Flag Post
HP Recommended

Stuck on Boot Device Not Found

HP Beats 15 Notebook PC: J1J05UA#ABA
Microsoft Windows 10 (64-bit)

I’m stuck on the “Boot Device Not Found” & unable to get out of it. My Warranty has expired. Need help.

3 REPLIES 3
Highlighted
Level 12
7,507 7,475 316 669
Message 2 of 4
95
Flag Post
HP Recommended

Stuck on Boot Device Not Found

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

 

 


A Nod Is As Good As a Wink...
Lil_Boy_Blue

0 Kudos
Highlighted
New member
2 1 0 0
Message 3 of 4
65
Flag Post
HP Recommended

Stuck on Boot Device Not Found

I’ve run both the quick and extensive tests and the long DST failed. Any way to fix this?

0 Kudos
Highlighted
Level 12
7,507 7,475 316 669
Message 4 of 4
41
Flag Post
HP Recommended

Stuck on Boot Device Not Found

Hi

The HDD has failed and needs replacing.

 

https://support.hp.com/gb-en/product/hp-beats-special-edition-15-p000-notebook-pc/6936229/model/7200...

 

 

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205

http://www.thewindowsclub.com/install-windows-10-from-usb

 

https://www.microsoft.com/en-us/software-download/windows10

 

 

If in doubt please ask.


A Nod Is As Good As a Wink...
Lil_Boy_Blue

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation