Turn off sleep and charge

[DongPhamBK]

Hi. I just got the HP Victus 16 (AMD Ryzen 5 5600H, Windows 11 22H2) and it comes with hp sleep and charge. I don’t want this option enabled. When I shut down my laptop I want it to shut down completely. I’ve been looking and reading all over the internet as well as watching videos on youtube but I cannot find a solution for this. Any help will be greatly appreciated. Thanks.

[Raj_05]

Hi @DongPhamBK,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

To turn off sleep and charge on an HP Victus 16 laptop running Windows 11 22H2, follow these steps.

1. Open the Start menu and search for "HP Command Center." Click on the app to open it.
2. In the HP Command Center, click on the "Power" tab.
3. Scroll down to the "USB Charging" section and toggle the switch next to "Sleep and Charge" to the off position.
4. Click on "Save" to apply the changes.

This will disable the sleep and charge feature on your HP Victus 16 laptop, which means that USB ports will not provide power to connected devices when the laptop is in sleep or hibernate mode.

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support

[DongPhamBK]

I'am still waiting for an answer to my question. I can't solve the problem yet. Hope to help you.

[Raj_05]

Hi @DongPhamBK,

Thank you for your response, 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support