Unable to Boot from USB

[arafat_asghar]

Dear HP Support,

My product details are as follows:

1. Product Name: HP G6 Pavilion Notebook
2. Serial Number: [Private information removed]
3. Product Number: B3H93PA#AB4
4. OS: Windows 7 (64-bit)

I am trying to Install a genuine Windows 10 from USB Flashdrive, but am not able to do so. Please advise in a step-by-step manner. Thank you.

[praveen196]

@arafat_asghar Welcome to HP Community!

I understand that you are unable to install windows 10 operating systems.

This model is not tested for Windows 10 operating system. Please refer to the following link.

There are no proper drivers for Windows 10.

Please follow the below steps to identify and resolve this concern: 

Step 1: Perform a hard reset 

HP Notebook PCs - Performing a Hard Reset or Forced Reset 

Step 2: Restore BIOS default settings 

Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4) 

Step 4: Run a hardware test on the hard drive using the below links: 

• Testing a Hard Disk from the BIOS 

• Testing for Hardware Failures 
   

If the test fails, it's a hardware failure and you will need to contact the HP phone support for a hardware service: Click here 
 

If it passed, order a new set of recovery media using the Official HP website. 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[arafat_asghar]

Dear Praveen,

Thank you for your prompt response. I have been able to resolve the problem by updating the BIOS version of my Notebook. Windows 10 is up and running perfectly now. 

Thanks once again 

[praveen196 · Accepted solution]

@arafat_asghar

We are happy to hear that you have resolved the issue.

In the future, if you have any other concerns. Please get back to us. We will assist you.

Have a nice day!!