• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended

I recently wanted to update my BIOS to F.21.I have ubuntu 20.04 LTS single boot.Using 7z I had extracted the exe file to a pendrive with fat32 format and booted my pc by pressing f9 using "boot from efi" and choosed the HpBiosUpdate.efi from there .But, my Bios isn't updated and shows bios update failed.Here is the log file after booting.

02/12/23 12:17:44 Failed Loading HP Battery Control 2010 Protocol

02/12/23 12:17:44 Failed Loading HP Battery Control Protocol

02/12/23 12:17:44 All Required Protocols Located

02/12/23 12:17:45 Load Options Blank

02/12/23 12:17:45 EFI HP BIOS Update 2.5.2.0 Started

02/12/23 12:17:45 Current Directory = \

02/12/23 12:17:45 SMBIOS Init Success

02/12/23 12:17:45 SystemFamily = 1

02/12/23 12:17:45 Lang reported as eng.

02/12/23 12:17:45 Lanquage Selected is currently (eng).

02/12/23 12:17:45 HP Bios Image Protocol Version 1.0

02/12/23 12:17:45 AC Power Connected

02/12/23 12:17:49 Failed Reading Image File Hewlett-Packard\BIOS\New\68AHH.bin

02/12/23 12:20:28 Failed Loading HP Battery Control 2010 Protocol

02/12/23 12:20:28 Failed Loading HP Battery Control Protocol

02/12/23 12:20:28 All Required Protocols Located

02/12/23 12:20:28 Load Options Blank

02/12/23 12:20:28 EFI HP BIOS Update 2.5.2.0 Started

02/12/23 12:20:28 Current Directory = \

02/12/23 12:20:28 SMBIOS Init Success

02/12/23 12:20:28 SystemFamily = 1

02/12/23 12:20:28 Lang reported as eng.

02/12/23 12:20:28 Lanquage Selected is currently (eng).

02/12/23 12:20:28 HP Bios Image Protocol Version 1.0

02/12/23 12:20:28 AC Power Connected

02/12/23 12:20:31 Failed Reading Signature File Hewlett-Packard\BIOS\New\68AHH.sig

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.