Unlock adanced finctions of Bios InsydeH20 Rev 3.5

[reddust]

No active USB port, no active keyboard, no active mouse at booting.  Via Bios InsydeH20 Rev 3.5 (a minimal version), I did try to reactivate everything, but all the features seems to be locked or unavailable. Is there a way to unlock the adavanced functions ? I did try many things (like A + F10). Nothings seems to work. The DV7 was still going strong and I would like to keep it alive.

R. D.

Montreal

[Tardis40]

Hi @reddust,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with USB ports. I will be glad to help you.

Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

Please get back to me and I  will help you.

[reddust]

Here is my serial«;

CNF002CFRS

Prouct:WA799UA diese ABC

Model: DV7-3128ca

Windows 7 64 bit familly

Many thanks

Remi D.

[Tardis40]

Hi @reddust

Here are some document to try.

Troubleshooting USB Connections (Windows 7)

System BIOS Recovery has Occurred

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

Thanks.