Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-20-2023 07:24 PM

HP Recommended
Product: 5CD022FQN0
Operating System: Microsoft Windows 10 (64-bit)

When updating the laptop bios the power went off and when restarting the laptop the HP logo displayed. After about 3 seconds it shows a message, "Do not turn off, Bios is updating" Then it changes to this error message "There is a problem with the HP endpoint security controller on the unit."

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.