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‎03-23-2020 11:57 PM

HP Recommended
Product: HP Envy Notebook
Operating System: Microsoft Windows 10 (32-bit)

When I power on it says “Enter administrators password or Power on password” after three tries the it says system disabled and the code is: i 85118272

1 REPLY 1

‎03-24-2020 05:00 AM

HP Recommended

Hello @Gabby9 

Welcome to the HP Support Community.

 

 

BIOS password assistance is not available online here in the forum.
HP might be able to remove BIOS and power on passwords via a service of the computer. You can contact HP Support to set this up. Options vary depending on location and warranty status (Service fee may apply). You will have to  contact HP Support  for assistance on removing the password.

 

Here is how to reach to HP:

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> https://support.hp.com/us-en/contact-hp

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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