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- HP Community
- Notebooks
- Notebook Boot and Lockup
- bios password

Create an account on the HP Community to personalize your profile and ask a question
10-17-2024 04:15 AM
HI
i recently bought a 2nd hand hp folio and when i try to setup bios for more features it asks me password of bios and i donot have any accses to its password and the previous owner has also forgotten it can you help recovering it
THANK YOU!
10-17-2024 04:33 AM
Hello @nischal5 ,
welcome to the HP Poly community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN