• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎06-15-2019 11:39 PM

HP Recommended
Product: notebook - 14am081tu
Operating System: Microsoft Windows 10 (64-bit)

the bios version on notebook is F.34 and is the latest available version for this model. Still the support assistant shows bios update available. It doesn't go no matter how many times i update the bios. why is it happening?

 

And earlier when i tried to install the same version of bios, it used to say you are trying to install the same version (something like that) and used to skip installing it. But now no matter how many times i install, it is always doing the installation process.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-16-2019 01:45 AM

HP Recommended

HP SA is flaky like that sometimes. Can you delete the Notice? Sometimes that works/sometimes not. The last time mine was showing same updates over and over I finally uninstalled it. I did later download and install latest version.

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎06-16-2019 01:45 AM

HP Recommended

HP SA is flaky like that sometimes. Can you delete the Notice? Sometimes that works/sometimes not. The last time mine was showing same updates over and over I finally uninstalled it. I did later download and install latest version.

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎06-18-2019 09:39 AM

HP Recommended

Yes i deleted the notification. But can BIOS accept to install the same version of BIOS again?

Was this reply helpful? Yes No

‎06-19-2019 12:19 AM

HP Recommended

Yes, usually it will reinstall/reflash the same version. Only time it refuses is if you are trying to use a previous version.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.