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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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Microsoft Windows 11

brand new HP Essential laptop will no longer turn on. It was working fine for a couple of days. Now when I turn it on I get a black screen that flashes the following message every 1-2 minutes:

"The System BIOS Pending Image is being cleared. Do not shutdown or remove power from your computer during the clear.  The clear will take a few minutes to complete."

 

It has been flashing this message since yesterday afternoon, continuing this morning.  I need this laptop for work today!

 

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