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I can't install windows 11, the disk driver is missing.
HP Laptop 17-cn1063cl
1 REPLY 1
HP Recommended

@Goldek,

 

Your model comes with an Intel Core 11th gen processor which requires the Windows installer to have Intel RST storage controller driver to detect the storage drive to install Windows on.

 

You need to download IRST driver and extract driver files and copy them to a Windows installation usb drive.

 

Please see this thread for detailed steps for the Windows installation.

Solved: Re: Can't find drivers for kioxia 256gb ssd while doing a fr... - HP Support Community - 905...

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