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HP Recommended
hp pavilion 15 p073tx
Microsoft Windows 10 (64-bit)

when i shutdown my lappy screen go off but power led alwys on i have force it to shutdown i tried every method 

i checked all drivers 

scanned system 

please help 

and provide some driver for intel management engine interface driver hp pavilion 15 p073tx windows 10

please help me with those

 

3 REPLIES 3
HP Recommended

Hi:

 

See if installing this version of the IMEI driver resolves the problem...Restart the PC after installing.

 

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.

 

11.6.0.1045 Rev.A    Windows 10 (64-bit)     May 12, 2017

 

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79059.exe

HP Recommended

thnx but it didnt help

 

HP Recommended

Try install older version of IMEI, 10.xxx or 9.xxx, this is actually known issue since the 1st day win10 launch, happened on many laptops not only HP's, but still unsolve till today. I dont know that they r doing all these years.

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