my laptop suddenly stopped working and its not starting

[shubhu]

My laptop madel is hp pavillion g6-2016tx. It suddenly stopped working while I am watching a movie. Its is also not showing any response on using power button is it dead.
plsplspls!!! need suggestions.

[TwoPointOh]

Hi shubhu, welcome to the HP Forums. If your computer is not showing any signs of life, then I have the exact troubleshooting you can perform to diagnose the situation. Start at the Hard Reset, but then go to the section "Symptom: LED lights do not glow, display is black, computer does not start" in this document: Computer Does not Start (Windows 7, Vista, XP)

If this does not fix it, then you will need to contact support for repair options:  HP Technical Support, North America 1-800-474-6836. For all other regions click here.

I hope this helps.

[aadi_tya794]

bro .... have your laptop problem sorted ....??? and if yes can u please help me coz same problem occurred to mine laptop too... please....

[shubhu]

The hinge of my laptop was damaged from inside and it also damaged my power button. My power button was not working, so that's why i am unable to start my laptop.

[trfng]

it worked thx

[Forde1]

I was watching a movie when unplug lap battery is slow.  So I did kept watching movie 20 minutes after pop up lap top shut off and won’t start back up even when plugged in . 

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

[murlidhar_pro]

I have the same problem but after 2-3 minutes when I touched the mouse pad, it started working as usual